Product FAQs

I LIVE IN (NON US COUNTRY X), CAN I BUY A ZVOX SPEAKER or Accessory?
We are unable to ship ZVOX speaker orders outside of the United States directly, but we are currently selling internationally via Amazon. Customers can purc...
Tue, Aug 26, 2025 at 11:40 AM
WHAT IS HDMI ARC/eARC, AND HOW DO I TURN IT ON?
HDMI ARC (Audio Return Channel) is a feature that allows audio to be sent from a TV to a soundbar. Besides audio, ARC also allows the TV to control the fun...
Tue, Aug 26, 2025 at 11:53 AM
WHAT IS HDMI CEC, AND HOW DO I TURN IT ON?
HDMI CEC (Consumer Electronics Control) is a feature that allows your HDMI-connected devices to communicate with each other. The big benefit of CEC is that ...
Tue, Aug 26, 2025 at 12:04 PM
HAVE MORE QUESTIONS OR NEED TROUBLESHOOTING?
If you have questions that aren't covered in this FAQ, we're here to help! You have several ways to get the support you need: Visit our Support ...
Tue, Aug 26, 2025 at 11:46 AM
WHAT COMES WITH MY ZVOX?
All ZVOX systems come complete with everything you need to get started right out of the box. You won't need to purchase any additional items unless you ...
Mon, Sep 15, 2025 at 2:56 PM
CAN A HEARING IMPAIRED AND NON-HEARING IMPAIRED PERSON USE A ZVOX SPEAKER AT THE SAME TIME?
Absolutely! Everyone in the family can benefit from a ZVOX speaker. With ZVOX's AccuVoice technology, you'll be able to set the volume at a level th...
Mon, Sep 15, 2025 at 3:15 PM
CAN I USE MY HEARING AIDS AND ZVOX AT THE SAME TIME?
Yes! Many customers use their hearing aids along with their ZVOX speaker. The ZVOX's AccuVoice technology works by lifting voices out of soundtracks and...
Mon, Sep 15, 2025 at 3:32 PM
WILL I NEED TO CHANGE ANY SETTINGS ON MY TV?
For most TVs, your ZVOX will start working right when it is plugged in - it's really that simple! However, some TVs may require a couple of quick adjust...
Mon, Sep 15, 2025 at 3:54 PM